Insurers have embraced digital transformation, investing strategically and planning for long-term technology innovation. To realize the full value of their technology investments, Insurers are under more pressure than ever to effectively manage their current operating expense environment. Persistent low investment returns, ever-increasing competitive pressures and enduring excess capacity have hampered the industry’s ability to grow revenue faster than the rate of operating costs. IFRS17 is an opportunity to leverage legacy information toward operational excellence.
Key words: Operational Excellence Agility Legacy Systems Regulation Robotic Process Automated (RPA) IFRS 17